Sales
- Details
- Category: Sales
- Published: Thursday, 30 April 2015 12:29
- Written by Super User
- Hits: 1894
IT sales
Fusion Technologies LTD provides significant interaction with clients, which may be face-to-face or over the telephone. The varied tasks carried out by our IT sales professionals include:
- understanding customers' diverse, specific business needs and applying product knowledge to meet those needs;
- ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them;
- identifying and developing new business through networking and courtesy and follow-up calls;
- cold-calling in order to create interest in products and services, generate new business leads and arrange meetings;
- preparing and delivering customer presentations and demonstrations of the software, articulately and confidently;
- marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events;
- maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals;
- developing effective sales plans using sales methodology;
- providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale;
- advising on software features and how they can be applied to assist in a variety of contexts, such as accounting, manufacturing or other specialist areas;
- meeting sales targets set by managers and contributing to team targets;
- networking with existing customers in order to maintain links and promote additional products and upgrades;
- handling hardware or software problems and faults and referring on to specialist technical colleagues;
- responding to tender documents, writing proposals, reports and supporting literature;
- managing your own diary in order to organise and prioritise daily and weekly goals;
- contributing to team or progress meetings to update and inform colleagues.