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Maintenance Contracts

Maintenance Contracts»

For total peace of mind we can provide various maintenance agreements with different support levels ensuring that you are covered with what ever IT problem you may have be it hardware, software or network, we will solve it!
Free up the time you are spending on your IT system and concentrate on running your business. Let us help you with your computer systems and take the worry out of it.
Our maintenance agreement customers depend on us to keep their computer systems running efficiently and to solve IT problems quickly.
There are three main support levels:-

Limited Support»

1. Limited site vists - for when you just need someone on site.
2. Limited Telephone support - when you just need a little more IT help.

Unlimited Support»

1. Limited site vists - for when you just need someone on site.
2. Unlimited Telephone support - when you just need a little more IT help.

Comprehensive Support»

A guaranteed unlimited response time to your problem, what ever the fault. This inculdes:-
1. Server - all makes, all models
2. Network - the whole network, cabling, switches, routers the lot
3. Desktop & laptop - All users, all makes, where ever they are based
4. Printers and scanners - any make, any model
5. Hardware - Your server, network, all users and printers
6. Software - Windows Business server on your server and all Windows users.
7. One fixed fee for the year with unlimited break fix support for everything including parts